POLICIES
LATE/EARLY APPOINTMENTS
For late appointments, if 15 minutes late, a fee of $20 will be added to the total service price. After 15 minutes, you will be required to re-book another appointment. For early appts before business hours, a $25 fee will be added to the total service price.
CLIENTS TRAVEL TO ME APPOINTMENTS
Address will be provided after booking no exceptions. The area clients will be traveling to is called the Medical Center zip code 77054. Parking is free. Will send further instructions with a follow up text 72-24 hours before appointment. Please arrive clean face. Only parents are allowed to stay if they want any extra guest can wait downstairs in the lobby.
IN-HOME TRAVEL APPOINTMENTS
In-Home Travel appointments are available everyday. For Saturday travel requests, travel appointments are ONLY available for groups of 2 or more and bridal parties. Please have a suitable table cleared of clutter and AC must be on. No kids are allowed around working area no exceptions. Please let me know if I have to use stairs. For additional travel questions, please visit the contact tab above.
HOLIDAY APPOINTMENTS
Holiday weeks/weekends incur an additional $85 service fee.
Holiday Appointments include:
Thanksgiving Day
Christmas Eve
Christmas Day
New Year’s Eve
New Year’s Day
SECURING BOOKINGS
Deposit of $50 will be required to secure online appointments remaining balance due the day of your appointment. If you would like to have your appointment manually booked and secure it with a deposit payment, please email info@crownedbeautyartistry.com or text 346-668-2488 with first/last name, email, desired date/time for appointment.
All payments may be accepted via Zelle or Cash app $5 fee.
TRAVEL FEE
A travel fee of $50 and up for on-location services within TX , to and from zip code 77054 will be applied to service. Out of state destinations may incur an additional long distance travel fee.
DESTINATION WEDDINGS
Rates remain the same as listed for bridal services, with the exception of all travel, lodging, and food expenses. These expenses are required to be covered by the client.
PARKING FEES
Applicable parking fees will be added to the total service fee. If you are staying at a hotel valet only and parking fees accommodated by the client.
CANCELLATION
Appointment Cancellation Policy- All cancellations must be made 72 hours in advance only by phone call. Deposits are non-refundable. Canceled appointments are non-transferable. A new appointment will need to be scheduled. To reschedule an appointment, please visit the online booking site for the next available booking.
No Show Policy- Any client that does not show for their scheduled appointment will forfeit their deposit and will be required to pay for any future appointments in full.
Bridal Cancellation Policy- Bridal Cancellations must be made 30 days prior to the reserved date or signed party will be responsible for the full amount of services agreed upon in the given contract. Bridal deposits are non-refundable or non-transferable. Only accept calls for cancellations.
If cancellation is made 30 days prior you don’t have to worry about paying the remaining amount..
BRIDAL CONTRACTS
When booking for a bridal package, a contract is required to be signed. A half deposit is required to secure your desired date. The remaining balance is expected 24 hours before your booking date. No exceptions. Please have all affairs accomplished 30 mins before start time. You must select the look you desire for you and your party a week prior. Please limit talking and phone interaction in order to get to everyone done in a timely fashion.